Privacy statement

PRIVACY STATEMENT 

 
Introduction 

This privacy statement contains our information, explains personal data and the processing of personal data and for what purposes we process your personal information. It explains your rights, what we do to ensure your personal data are safe and how long they are stored. This privacy statement applies when you visit our website (www.woodandwashi.com), place an order or close contracts. 

Wood & Washi is committed to protecting the privacy of its customers and visitors to its websites, and views the protection of personal data as being of fundamental importance to the operation of its business.  

Personal information about customers and website visitors is held securely and is treated with the utmost care. Wood & Washi complies with the requirements of the General Data Protection Regulation (GDPR) (EU) 2016/679 and other privacy legislation. The party responsible for data processing is Wood & Washi, Zeewinde 7, 9738 AM Groningen, The Netherlands. In accordance with the requirements of the GDPR, the supervisory authority - the Dutch Data Protection Authority in the Hague - is notified of all processing of personal data. 

 
Personal data 

Personal data are data that provide information about you that directly or indirectly identify you. 

 
Processing personal data 

By processing personal data we mean the collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by forwarding, dissemination or otherwise making available, combining, blocking, erasure or destruction of your personal data. 

Data is captured by Wood & Washi in the course of providing our services. Your personal details are stored when you take out a subscription to a publication or a newsletter, when you attend a conference or training course, order a publication, use our (interactive) services or, if you have an internet customer account, register an interest in one of our services, or contact Wood & Washi for some other reason. The personal information we hold includes information such as contact details, information about payments, invoices, ordered products, job details and/or where you have registered an interest in a product or service. 

 
Purposes 

Wood & Washi uses this information for the following purposes: so that we can contact you, to fulfill and process agreements with you, for the ordering process, so that we can inform you of changes to our services or products, so that we can deliver our products or services to you, to send newsletters if you gave permission, for general or targeted offers, for your account on our website, to post reviews,  to provide other services, for our internal business processes, and to inform customers of (new) products and services provided by Wood & Washi, by other companies in the group or by carefully selected third parties.  

Your details may also be passed to carefully selected third parties in order to provide you with information about offers or other relevant information. If you do not wish to receive this information, you can unsubscribe at any time. We only process personal data that are necessary for these purposes. 

We also process your personal information to fulfill legal obligations, improve our services, to investigate complaints and to prevent fraud. We never sell your personal information to third parties. We don't draw up profiles of you and we don't take automated decisions that can have significant consequences for you. In order to take care of your personal data, we conclude a processing agreement with companies if those companies process your data in our assignment. 

 
Personal data that we process 

In order to carry out the purposes, we process the following personal data: 
- First and last name 
- Initials 
- Gender 
- Address 
- Phone numbers 
- E-mail addresses 
- Date of birth 
- Current employer 
- Job Title 

 
Your e-mail address 

If you have specified your e-mail address (e.g. to subscribe to a newsletter), this may be used to inform you as a customer of other relevant products and services provided by Wood & Washi that may be of interest to you. If you do not wish to receive this information, you can unsubscribe at any time. You may also have given your consent for relevant information about products, offers and campaigns from and by Wood & Washi or other companies to be sent to your e-mail address from time to time. These companies are carefully selected by Wood & Washi 

 
Unsubscribing 

Wood & Washi takes your preferences into account as much as possible in the provision of services and information. Wood & Washi often allows you to specify these yourself: for example, on your own personal interests or through your own account. If you no longer want to receive information about (new) products and services (by post, e-mail, etc.), you can unsubscribe by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.  or in writing to Wood & Washi B.V.,  Zeewinde 7, 9738 AM Groningen, The Netherlands. 

 
Your rights 
Wish to know which personal data we processed? Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a request for access to your data. You will receive a response to the request within two weeks. 

 
Viewing and correcting your personal information 

You are entitled to view the personal information Wood & Washi holds on you at any time. If any information is incorrect, you can ask for it to be changed. To view your personal details, please contact us by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to Wood & Washi B.V., Zeewinde 7, 9738 AM Groningen, The Netherlands, with details of your request. Please contact us at the above address for any queries you may have about how Wood & Washi handles your personal information. 

Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed or otherwise in breach of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction means correction, addition, deletion or blocking of your personal data.  

You also have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw permission you have given and the right to data portability. Send your request to This email address is being protected from spambots. You need JavaScript enabled to view it..  You will receive a response to the request within four weeks.  

We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority. 

 
Browsing history and IP address 

General information on visits to Wood & Washi websites is captured and stored without visitors being identified. The purpose of this is to improve the quality of the website and users' browsing experience. This information can also be used to put targeted information on the site. This allows Wood & Washi to tailor its services to you. Wood & Washi also uses your computer's IP address for this purpose. The IP address is a number that is automatically assigned to your computer when you browse the internet. This information can also be used to see how the website is being used and for analysis and reporting purposes. In principle, IP addresses are not linked to information that would identify you, unless you have given your explicit permission for this. 

 
Safety 

Personal data are personal and should remain personal. We find it just as important as you that your personal data do not go public or are processed unlawfully. We therefore apply all possible technical and organizational measures to safely handle your personal data. To secure your personal data we use security software such as a virus scanner and firewall and passwords for electronic systems. 

 
Storage personal data 
Your personal data will be deleted after 5 years. We do not store your personal data longer than is strictly necessary for carrying out the purposes. If there are legal requirements applicable to the storage, the personal data are no longer stored than required by law. 

 
Changes 
We can change the information in this cookie statement without notice. Changes are required, for example, if we modify our website or if the legislation is modified. We encourage you to check regularly if the information provided and the text of this cookie statement have been changed. 

 
Wood & Washi and other websites 

Wood & Washi websites contain some links to other websites. Wood & Washi cannot accept any liability for the handling of your information by these parties. For further information, please read the privacy statement (if available) of the website you are visiting. 

 
Amendments 

Wood & Washi reserves the right to make amendments to this privacy statement. Please check this privacy statement regularly for the latest version of Wood & Washi's privacy policy. 

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